About Lakes Virtual Receptionists

We’re on a mission to enable small businesses to provide industry-leading customer experience and to grow and scale with the powerful force of genuine human interaction through call answering, customer intake, and appointment scheduling.

People having a conversation

We started small but with a big belief. We believe in efficiency and fine-tuned processes. Businesses stand a better chance of thriving and growing when they have the right support. Hiring additional staff to take over certain duties may not provide support fast enough. Because it takes time and costs quite a lot to hire and onboard a new staff member.

Lakes Virtual Receptionist exists to meet the needs of a receptionist, at a fraction of the cost. A truly scalable receptionist solution to empower small businesses with the communication solutions of giants.

Our Core Values

In every aspect of our work as virtual receptionists who provide premium quality customer experiences, we live by these values.

People having a conversation


We have a role to play wherever we find ourselves — on our team or as an extension of our client’s team. We take responsibility for our contributions, whether they be words or actions, and the outcomes of both.


We don’t just have a passion to do what we do and pursue our mission, but we also have a passion to do them excellently well. This permeates every facet of our work, no matter how small.

People having a conversation
People having a conversation


We respect everyone we deal with: our partners, colleagues, clients, our client's customers, and the new intern. Because of this, we’re also inclusive, welcoming everybody and every relationship.

Meet the Founder

Hi, my name is Monsio.

It’s my pleasure to have you reading this letter. I started Lakes Virtual to help small business owners and entrepreneurs.

As a small business owner myself, I understand what it’s like to feel like time is slipping out of your hands. To fix that, there’s one common aspect of your business that we can optimize. And that’s your business communications.

Specifically, answering calls, taking messages, and booking meetings. That's why receptionists have been around since ancient times.

But I realized a lot of owners are unaware of the virtual receptionist service offering and how it can help them transform their businesses.

My unique angle with this service is not only to make this service known but also reachable for small business owners — with reasonable costs and services that cover your essential needs.

My vision is that LV grows to offer more solutions to our growing clientele. That way, as their businesses grow, we are in there with them serving their more complex needs.



Monsio Neepaye

Try our Virtual Receptionist services for free

See how we serve small businesses like yours in a 7-day free trial.

Reach Out to Us

Got questions?

Fill out the form below and someone on our team will reply ASAP.

About UsSolutions / ServicesPlans & PricingResourcesContact UsSupport / FAQs
Privacy PolicyTerms of Service